Most amazing service. Sales associates always go above and beyond to explain the advantages/disadvantages of different equipment. They make sure you get the bike you want for your price range.
I would highly recommend Element Sports to anyone thinking about buying a new bike. Gary could not have been more patient with my questions about the many different kinds of bikes and how they fit my desire to start riding again.
Extremely friendly and helpful!!! I would recommend them to anyone!!!
Great customer service and very knowledgeable staff!
Very friendly and helpful. Answered every question we have had so far. Great bikes and service, keep up the great work.
Awesome staff, very knowledgeable and had everything we needed available in store. Makes taking care of our bikes easy!
Had my first pro bike fit today, it was great. Learned alot and felt complete confidence in Josh, Jason and Caleb. Put it on your to do list before spring !
I live in Northern Virginia, where there are at least half a dozen bike shops within ten miles, yet I drive ninety minutes to Winchester for the expertise and service. Both my wife and I have had our bike fits done by Element Sports, and the aches, pains, and niggling issues all disappeared like magic. I can’t say enough good things about this shop.
Best prices in town…. and great knowledgeable service.
This is a grade A place, they have a decent selection in stock but have many connection to other sources of product. They are also very willing to work with customers to get home what they wanted and are very knowledgeable of what is available.
For example when I went to them I one had an idea of the type of bike I wanted and had them look into what I would take to get one particular model. In a pretty short time they called me back iwht that information and also gave a suggestion of another bike that they don’t normally carry. The suggested bike was exactly what I was looking for and I had them special order it. In a few weeks time I was on a bike of my dreams. Now a few seasons in and about 3000 miles I still love the bike!
Very few places would take that time and have this kind of proactiveness!
Thanks again Element Sports